Returns

Returns – Made Easy

 At Mann Aktiv we run an easy and fair Returns Policy.

The European Consumer Protection (Distance Selling) Regulations 2000 states that you as a client have the full right to cancel any order without giving a reason within 7 days of purchase.

With Mann Aktiv you can cancel an order within 14 days for a full refund. If your order has already been sent when we receive your cancellation, we will deduct the cost of shipping from your refund.

You may exchange unused and unopened products within 30 days for alternative items. Refunds will not be given after 14 days under any circumstances.

Unless the returned items are defective, you have to send them back to us at your own expense and we will only issue a full refund if the items (including packaging and accessories) have not been significantly damaged.